Shipping Policy

Turnaround

All orders are shipped within 5-7 business days. (Note: Due to high volume in August and September 2019, processing time could be up to 5 weeks.)

Carriers

We use the following carriers to deliver our orders:

USPS (5-7 business days)

Order Tracking

If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.

Shipping Rates

We offer free shipping on all products, all the time!

Returns, Refunds and Exchanges

How To Return An Item

Because your item is custom printed, returns are not accepted unless there is a manufacturer defect. Your must return the item within 30 days of your purchase.

  1. Please email waggitytales@gmail.com to request a refund.
  2. Include in your email the reason for your return, as well as a photo of the defect.